Syncing contacts from Google Contacts to Mixmax

Mixmax users on the Starter plan and up are able to connect to Google Contacts to import their contacts from Google into Mixmax. Once connected, users will be able to sync contacts between Mixmax and Google

Enabling Two Way Contact Sync

By default Mixmax only performs a one-way sync from Google contacts to Mixmax contacts. If you would like to perform a two-way sync from Mixmax contacts to Google contacts, you will need to grant Mixmax permission to connect to your Google Contacts. 

To do this, head over to the integrations page in your Mixmax settings. Next, find the Google Contacts option and click the Connect Google Contacts button. 

Proceed through the prompts by selecting your Google account and clicking the Allow button. 

If you see You're Connected on the integrations page, then you're all set!  You do not need to take any further action to sync Google contacts with Mixmax. 

Automatic Contact Sync

Mixmax automatically syncs your contacts every night at midnight Pacific Time.

By default, Mixmax will import contacts from Google into Mixmax every 24 hours. If you've enabled two-way contact sync, contacts and contact groups in Mixmax contacts will also be synced to your Google contacts on a daily basis. 

Manually re-sync contacts

You can manually re-import your contacts from Google Contacts to Mixmax.  

Re-syncing contacts add new contacts from your Google Contacts to your Mixmax contacts. Individual contacts that you have deleted in Google Contacts will not be removed from your Mixmax contacts. Similarly, for Contact Groups, if you removed group members in a Google contact group and then you re-sync, those members will not be removed from the Mixmax Contact List. To remove members, you should delete the Mixmax Contact Group and then re-sync contacts to re-import the Google contact group.

To manually re-sync your Google contacts to Mixmax, go to your Contacts page in your dashboard. Click Import from Google in the bottom left corner:

Note: This button performs a one-way import from Google contacts into your Mixmax contacts.

Syncing your company directory address book

Mixmax can sync your company's corporate directory. This enables you to search within the “To” field of the compose window for the email address of someone at your company, even if you haven’t emailed them before.

To sync your company's Google Directory, head over to the Integrations page of your dashboard and find the Google Directory box. Click Connect Google Directory, follow the instructions, and you're good to go. You may need to ask your Google Apps administrator to enable API access. Learn more here.

After connecting, if you want re-sync your company directory, navigate back to the Integrations page and click Re-sync Google Directory