Part 2: Mixmax in Gmail

This is part 2 of the Getting Started as an AE course, where we show you how to use the Mixmax Sidebar and Tracking in your Gmail Inbox.

Updated over a week ago

Now that you have Mixmax installed, you can see the new Mixmax icons right there in your Gmail Inbox, at the top of the page, and in the sidebar on the right.

Mixmax icons

If you hover the cursor over the icon at the top, you can see the menu with links to various Mixmax web app sections. If you click on the Mixmax logo icon, you will be redirected to the web app.

Top menu


Mixmax allows you to track when your recipients open your emails or click/download the email content.

Turning Tracking on or off for individual emails

You can choose different types of tracking for each individual message. Mixmax allows you to track email opens, clicks, and downloads.

To enable tracking for an email, in the Gmail Compose window, hover your cursor over the lightning symbol button to open the Tracking menu. Simply check the boxes next to the tracking types you wish to enable.

Clicks/downloads tracking is available if you are on the Small Business plan and above.

Tracking for individual messages

Opens in your Sent folder

You can check opens for tracked messages directly from your Gmail Sent folder. Just find the tracked email and check the lightning bolt icon.

If the lightning bolt is grey, it means no one has opened your message.

The lightning bolt that is colored in (the exact color depends on your selected Theme) means the message was opened โ€” hover over the lightning bolt to open a popup window with the details on who opened the message and when.

If you are on the Small Business plan and above, you can also see where the recipient was located when the email was opened.

Tracked opens

Mixmax in Gmail

Mixmax supercharges your Gmail with excellent opportunities for email management and collaboration. Simply hover over any email, and you will see the extra options from Mixmax in the toolbar.


With Mixmax, you will never forget an important email! With the easy-to-set Reminders, you can always stay on top of your correspondence. You will learn more about Reminders in the next lesson.

Setting reminders


You can expand the Mixmax Sidebar by clicking the Mixmax logo icon on the right. You will learn more about different Sidebar options in one of the following lessons.

Sidebar icon

Mixmax in the compose window

There are several Mixmax enhancements you will discover in your compose window. Use the top bar under the email subject to insert calendar links, templates, and reminders, and add Sidechat collaborators or recipients to Sequences in just one click!

Compose window

You can also insert email enhancements using the Enhance button in the lower right corner of the window and schedule your email to be sent later using the button in the bottom bar.

Now you know where to find Mixmax in your Gmail! Let's go on and learn more about Mixmax email enhancements. Click Next below to continue.

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