Mixmax Labs provides early access to features we're still building. Your workspace admin decides which experiments are available in your workspace. You turn on which features you want to try. Every experiment carries a Beta badge, and feedback from Labs users steers what ships.
Where to find Mixmax Labs
Mixmax Labs lives in the Mixmax sidebar. Open Settings & feedback under the Mixmax Labs section to see every experiment available to you. Experiments you enable appear in your sidebar right away.
What Beta means
Experiments are features still being built, so behavior and scope can change between visits.
An experiment can be paused or reworked while the team iterates, which means you may lose access to the feature.
Experimental features may be released under specific plans, which means you may lose access if you aren't on that plan.
Some experiments also roll out capabilities in stages on top of the Labs opt-in, so what an experiment can do may grow over time.
Trying an experiment
Each experiment card shows the experiment name with a Beta badge, a short description, and a footnote listing what enabling it adds to your sidebar.
To try one:
Open Settings & feedback in the sidebar's Mixmax Labs section.
Find the experiment you want to try.
Turn on the On for me switch.
The new items appear in your sidebar immediately.
Changed your mind? Turn the switch off the same way, unless the experiment is locked (see below).
What admins control
Admins see an expanded card with two independent controls.
On for me is a private self-trial switch. An admin can try an experiment personally, even while the workspace policy is Off, before deciding whether to roll it out.
Workspace policy sets how the experiment is available to the workspace. Everyone can see the current policy; only admins can change it.
Policy | What it means |
Off | Not available to anyone in the workspace (admins can still self-trial) |
Optional — default off | Off for everyone by default; anyone can opt in from their own Labs settings |
Optional — default on | On for everyone by default; anyone can opt out |
On for everyone | On for the whole workspace; members can't turn it off |
Only admins can change the policy, and changes take effect for non-admin members immediately. Members never see experiments whose policy is Off.
The Locked state
If your admin sets the policy to On for everyone, the experiment card shows a Locked badge and the switch can't be turned off. If you try, you'll see "Locked by your workspace policy." Ask your admin if you'd like that changed.
Why an experiment card may not be visible
Two possible reasons:
Your admin set the experiment's policy to Off.
The experiment hasn't reached your workspace yet. Some experiments roll out in stages, so not seeing a card is expected, not an error.
When nothing is available, the Labs page shows "No labs available right now" and still takes suggestions.
Sharing feedback
Every experiment card has a Share feedback button. It opens a short form:
Pick Idea, Bug, or Praise.
Describe it in your own words.
Optionally rate how the experiment is working overall (Not working, It's okay, or Love it).
Optionally include system information (browser, OS, screen size, app version) to help the team reproduce bugs — this is included by default, and you can uncheck it before sending.
Features you're trying also show a banner with the same feedback entry point and a Configure link back to Labs settings. And when no experiments are available, the Labs page takes free-form suggestions for what you'd love to try.
Get notified about new experiments
At the bottom of the Labs page, turn on Notify me about new features to get an email when new features become available. Useful when the catalog is currently empty for your workspace.
