When a Mixmax user receives a cold outbound email, the Cold Email Shield automatically detects the email as cold outreach.
The cold outbound email is then removed from the user's inbox and labeled under Mixmax: Marketing > Cold emails.
An email notification will also notify the Mixmax user that the cold outbound email was filtered.
Mixmax sends a polite auto-reply letting the sender know you’re not interested.
How to enable and disable Cold Email Shield
In order to enable Cold Email Shield users can navigate to their Settings > Inbox Copilot.
From there users can toggle on Cold Email Shield.
In order to disable Cold Email Shield, users can toggle the setting off. They will be prompted to confirm that they want to disable the setting and must click "turn off".
After, Cold Email Shield will be disabled for the user account.
