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Signals

Mixmax’s signal-based workflows make sure you never lose momentum in your sales conversations—your inbox now helps you take the next best action, automatically.

Updated this week

What are Signal-Based Workflows?

Signals are cues from your live communications—emails and meetings—that Mixmax interprets to suggest or automate your next step.

  1. Recipient declined a meeting – follow up to reschedule or propose a new time.

  2. No follow-up email sent after a meeting (external only) – get a reminder to send a recap or next steps. (This feature is coming very soon)

These signals appear directly in your Inbox Copilot, making it easy to respond while staying focused on active deals.


Why Use Signal-Based Workflows?

  • Save time – No need to track every meeting manually.

  • Stay responsive – Never miss a follow-up again.

  • Boost meeting conversion – Turn declined or stalled conversations into next meetings.

  • Get smarter over time – As you interact, Mixmax learns which signals drive results.


How It Works

  1. Mixmax monitors key conversation events (like meeting responses or post-meeting activity).

  2. When a signal is triggered, Mixmax notifies you in your inbox.

  3. You’ll see a suggested next action—such as drafting a follow-up email or re-booking a meeting.

  4. Take action with one click. You can edit, send, or dismiss the suggestion at any time.

Mixmax’s goal is to surface the right actions, not just more alerts—keeping your inbox clean and focused on what matters.


Signal Settings

Signal-based agentic workflows are part of the Inbox Copilot experience.

Users can manage their Signals from the Inbox Copilot settings here.


Recipient Declined the Meeting

Mixmax automatically alerts you when an external participant declines your meeting, so you can follow up promptly and never let leads or deals go cold.

How it Works

  1. An external participant declines your meeting

    • External = someone not part of your Mixmax workspace (not a team member or from your workspace domain).

  2. Mixmax waits for 1 hour to see if there’s any email communication with the participant.

  3. If no email is sent within that hour, you’ll receive a smart notification from [email protected] featuring:

    • Smart threading – The notification appears in your existing calendar email thread with that person (when possible).

    • Follow-up prompt – Encourages you to reach out so you don’t miss opportunities.

    • Auto-labeled – Tagged as “1. Todo” for easy inbox organization.

    • AI-generated follow-up suggestions – Mixmax can help you craft the next message by providing suggested text tailored to the context of your meeting and previous interactions.

Note: If you email the participant within that 1-hour window, Mixmax assumes you’re already handling it and won’t send a notification.

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