Plans change, and Mixmax makes it easy for your guests to adapt — no back-and-forth emails required.
When someone books a meeting on your calendar through Mixmax, they can reschedule or cancel it themselves in just a few clicks. They can do it in three ways, and your guest can pick whichever is most convenient. Let's walk through each one.
Option 1: Right after booking, on the confirmation page
As soon as your guest books a meeting, they'll land on a confirmation page with all the meeting details. This is the quickest spot to make a change.
Here's what they can do:
Find the Reschedule and Cancel meeting buttons at the bottom of the confirmation page.
Click Reschedule to choose a new time, or Cancel meeting to cancel it.
Follow the on-screen prompts to confirm.
Option 2: From the Mixmax notification email
Right after the meeting is booked, your guest receives a Mixmax confirmation email. This is a handy option if they need to make a change later—say, a day or two down the road.
To make a change from the email, they can:
Open the Mixmax confirmation email in their inbox. It will look very similar to the confirmation page in Option 1.
Click the reschedule or cancel link in the email.
Pick a new time or confirm the cancellation.
Option 3: From the Google Calendar event
Since the meeting is automatically added to your guest's calendar, they can also make changes straight from the Google Calendar event.
Here's how:
Open the meeting event in Google Calendar.
In the event description, find the line that reads "To cancel or reschedule, visit this link" and click the link.
On the Mixmax scheduling page that opens, pick a new available time slot to reschedule. To cancel instead, click Cancel meeting next to "Your meeting is currently scheduled for…"
When asked "Are you sure you want to cancel this meeting?", click Yes to cancel the meeting.
The meeting is canceled, and your guest sees a confirmation message. If they change their mind, they can click Reschedule meeting to book a new time.
Good to know
Your calendar updates automatically. Whenever a guest reschedules or cancels, the change is reflected on your calendar right away, so you're always looking at the latest details.
No account needed. Your guests don't need a Mixmax account to reschedule or cancel — every option above works without one.
That's all there is to it! With these simple ways to make a change, your guests can always find a time that works.