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How guests can reschedule or cancel a meeting

When plans change, guests can quickly reschedule or cancel a Mixmax meeting from the confirmation page, notification email, or Google Calendar event.

Plans change, and Mixmax makes it easy for your guests to roll with it — no back-and-forth emails required.

When someone books a meeting on your calendar through Mixmax, they can reschedule or cancel it themselves in just a few clicks. Here are the easy ways to do it, and your guest can pick whichever is most convenient. Let's walk through each one.

Option 1: Right after booking, on the confirmation page

The moment your guest books a meeting, they'll land on a confirmation page with all the meeting details. This is the quickest spot to make a change.

Here's what they can do:

  1. Find the Reschedule and Cancel meeting buttons at the bottom of the confirmation page.
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  2. Click Reschedule to choose a new time, or Cancel meeting to call it off.

  3. Follow the on-screen prompts to confirm.

Option 2: From the Mixmax notification email

Right after the meeting is booked, your guest receives a confirmation email from Mixmax. This is a handy option when they need to make a change later — say, a day or two down the road.

To make a change from the email, they can:

  1. Open the Mixmax confirmation email in their inbox. It will look very similar to what they see in the previous confirmation page.

  2. Click the reschedule or cancel link in the email.

  3. Pick a new time or confirm the cancellation.

Option 3: From the Google Calendar event

Since the meeting is automatically added to your guest's calendar, they can also make changes straight from the Google Calendar event.

Here's how:

  1. Open the meeting event in Google Calendar.
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  2. In the event description, find the line that reads "To cancel or reschedule, visit this link" and click the link.

  3. On the Mixmax scheduling page that opens, guests can reschedule by choosing a new available time slot or cancel by clicking Cancel meeting.
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Good to know

  • Your calendar updates automatically. Whenever a guest reschedules or cancels, the change is reflected on your calendar right away, so you're always looking at the latest details.

  • No account needed. Your guests don't need a Mixmax account to reschedule or cancel — every option above works without one.

That's all there is to it! With these simple ways to make a change, your guests can always find a time that works.

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