Mixmax

This article describes for how long your tracking data is stored on different Mixmax plans.

How long is my tracking data available?

Learn what counts as a bounce and how Mixmax handles hard and soft bounces for Sequences, Live Feed, and reports.

This article explains why Tracking might not show that a particular recipient opened your email.

This article explains how click-tracking works in Mixmax and how you can improve your email deliverability when tracking clicks.

This article explains how to avoid receiving a 'Suspicious link' warning from Gmail using traditional attachments.

How image loading, spam filters, and other factors cause false positives for email open tracking.

Frequently Asked Questions about Email Tracking

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you