Mixmax

This article describes for how long your tracking data is stored on different Mixmax plans.

How long is my tracking data available?

Learn what counts as a bounce and how Mixmax handles hard and soft bounces for Sequences, Live Feed, and reports.

How does Mixmax handle bounces?

This article explains why tracking may not indicate that a particular recipient has opened your email.

Why doesn't tracking show the email was opened?

This article explains how click-tracking works in Mixmax and how you can improve your email deliverability when tracking clicks.

Improve the deliverability of your emails by turning off click-tracking on naked links

This article explains how to avoid receiving a 'Suspicious link' warning from Gmail using traditional attachments.

Gmail reports a 'Suspicious link' on tracked files

How image loading, spam filters, and other factors cause false positives for email open tracking.

What causes open tracking false positives for emails?

Frequently Asked Questions about Email Tracking

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