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I bought a subscription for the wrong email address account!
I bought a subscription for the wrong email address account!

Learn what to do if you bought a paid subscription using the wrong email account.

Updated over a week ago

Mixmax subscriptions are on a per-email-address basis, meaning you’ll need to purchase your subscription using the email address you use to log in to Gmail (or Inbox by Google).

If your subscription accidentally got associated with the incorrect email address, no need to worry!

Send a message to our support team and include the email address you'd like to use for your subscription, and we’ll transfer your subscription over to the correct email address immediately.

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