Mixmax

Admin setup, Roles and Permissions, Billing, and Security

Admin

Basic Admin settings and how to configure them

Getting started

This article explains how to disable all messages and Sequences tracking for your Workspace members.

Disabling tracking for your organization

How to disable Tracking for your Workspace

Tracking settings

This article describes Workspace-level settings that Workspace admins can manage.

Admin settings

This article will explain how workspace admins can grant read and write access to shareable assets for specific Roles.

How to grant read and write access to shareable assets for specific Roles

This article outlines steps to help you transition smoothly to a new email account.

What to do when you change your email address or domain?

Setting up Mixmax

Learn more about Workspace Groups in Mixmax, how to add or remove Group members, and how to share resources with your Group.

Groups overview

This article describes how to create and manage Mixmax Workspaces.

Creating and joining Workspaces

This article describes what you can do as a Workspace Admin in Mixmax.

Admin permissions

Mixmax Workspaces, Groups, Roles, and permissions

Roles and permissions

This article explains how to cancel Mixmax plans as an admin.

How to cancel Mixmax plans

This article describes how to close your Mixmax account and revoke Mixmax access to your Gmail account.

How do I close my Mixmax account?

Learn how to update your credit card information and what to do if you need to delete your saved credit card information completely.

How do I update my credit card information?

This article will teach you how to disable Mixmax for one of your Gmail accounts without removing the extension from your browser entirely.

How do I disable Mixmax for one of my accounts?

Learn how to enable Mixmax for multiple Gmail accounts.

How to enable Mixmax on another account

This article describes what to do if you were charged after canceling your subscription.

I was charged after canceling my subscription!

Learn how to determine which Mixmax plan you currently have in your Mixmax web app settings.

What plan is my Mixmax account on?

This article explains how to transfer a subscription from a Mixmax account to another.

How do I transfer my subscription to another Mixmax account?

Learn what to do if you bought a paid subscription using the wrong email account.

I bought a subscription for the wrong email address account!

This article explains how to use Mixmax with multiple email addresses by setting up aliases or buying additional paid subscriptions.

Can I use Mixmax with multiple email addresses?

How to manage Mixmax subscriptions and plans

Accounts and billing

Learn more about your privacy and security with Mixmax.

Is my information secure?

This article describes deploying Mixmax in conjunction with a third-party Single Sign-On solution.

Mixmax and SSO

Learn how to download your personal data as a CSV file in the Mixmax web app.

How do I download my personal information?

Privacy and security

Start for free

Developer Portal

Log in

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.