Mixmax

Admin setup, Roles and Permissions, Billing, and Security

Admin

Basic Admin settings and how to configure them

Getting started

This article explains how to disable all messages and Sequences tracking for your Workspace members.

Disabling tracking for your organization

Learn how disabling tracking for EEA recipients helps you comply with GDPR.

Tracking EEA recipients

How to disable Tracking for your Workspace

Tracking settings

Learn how to access the Mixmax setup video for Workspace admins and sign up for our bi-weekly webinar.

For Administrators - Mixmax setup and training

This article will help Workspace admins grant Read/Write access to shareable assets for specific Roles.

How to grant Read/Write access to shareable assets for specific Roles

This article describes Workspace-level settings that Workspace admins can manage.

Admin settings

This article describes what you can do to transition to a new email account smoothly.

What to do when you change your email domain

Setting up Mixmax

Learn more about Workspace Groups in Mixmax, how to add or remove Group members, and how to share resources with your Group.

Groups overview

This article describes how to create and manage Mixmax Workspaces.

Creating and joining Workspaces

This article describes what you can do as a Workspace Admin in Mixmax.

Admin permissions

Mixmax Workspaces, Groups, Roles, and permissions

Roles and permissions

This article explains how to cancel your paid subscription to Mixmax.

Canceling your Mixmax subscription

This article describes how to close your Mixmax account and revoke Mixmax access to your Gmail account.

How do I close my Mixmax account?

Learn how to update your credit card information and what to do if you need to delete your saved credit card information completely.

How do I update my credit card information?

This article will teach you how to disable Mixmax for one of your Gmail accounts without removing the extension from your browser entirely.

How do I disable Mixmax for one of my accounts?

Learn how to enable Mixmax for multiple Gmail accounts.

How to enable Mixmax on another account

This article describes what to do if you were charged after canceling your subscription.

I was charged after canceling my subscription!

Learn how to determine which Mixmax plan you currently have in your Mixmax web app settings.

Which plan do I have?

This article explains how to transfer your paid subscription to Mixmax from one email account to another.

How do I transfer my subscription to another email account?

Learn what to do if you bought a paid subscription using the wrong email account.

I bought a subscription for the wrong email address account!

This article explains how to use Mixmax with multiple email addresses by setting up aliases or buying additional paid subscriptions.

Can I use Mixmax with multiple email addresses?

How to manage Mixmax subscriptions and plans

Accounts and billing

Learn more about your privacy and security with Mixmax.

Is my information secure?

This article describes deploying Mixmax in conjunction with a third-party Single Sign-On solution.