How do I update my credit card information?

Only Workspace admins can update the payment information for their organization. Otherwise, to update your credit card information for your individual account, go to your Account & Billing page and click on the Billing Tab. You'll see a spot to update your billing information under the Payment Information section.

If you don't see the option to update your credit card on that page, please send a self-destructing message to with your credit card information, and we will update it for you. To send a self-destructing message, click on the Mixmax Enhancement Coin in the lower right corner of your compose window, and select Expiring from the list. Alternatively, you can use the slash command: type /expiring or /selfdestruct 

If you don't want to send your credit card number by email, contact us at and we'll schedule a time to update your number over the phone.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us