The Mixmax Chrome extension is not supported for Outlook-based users. Instead, Outlook-based users can install the Mixmax Add-in for Outlook. To learn more about the Mixmax integration with Outlook, check out How to use Outlook with Mixmax.
There may be times when you need to reinstall Mixmax or install it for another email account or device. This might happen if you have recently changed devices or if Mixmax has been removed and is simply no longer connected to your Gmail account.
Are you experiencing issues with Mixmax? In that case, it is also helpful to uninstall and reinstall the extension!
Please make sure to follow these steps in order since the order in which you do this is important.
1. Uninstall Mixmax
Go to chrome://extensions in your browser. Find Mixmax in your Chrome extension dashboard. Click the Remove button under Mixmax:
2. Clear your cache and local data of Mixmax content
Go to chrome://settings/content/all in your browser.
Type in "mixmax" into the search bar.
Click Clear displayed data.
3. Restart Chrome
Before taking this action, save your work in any relevant tab.
Go to chrome://restart. This will force Chrome to quit and restart while opening your previous tabs.
4. Reinstall Mixmax
Reinstall the Mixmax Chrome extension by clicking the Add to Chrome button in the Chrome store.
5. Log back into Mixmax
After installing the Mixmax Chrome extension, return to Gmail. Make sure you are logged in by hovering over the Mixmax 'M' logo at the top of Gmail:
