All Collections
Getting started
Setting up Mixmax
Installing Mixmax and required permissions
Installing Mixmax and required permissions

This article describes Mixmax installation and onboarding and the exact permissions you give to Mixmax.

Updated over a week ago

If you want to use all of Mixmax's powerful features, you must download and install the Mixmax Chrome extension. Installing the browser extension will add Mixmax features to Gmail and Salesforce (if the integration is enabled). Make sure to use the email address you used to sign up for Mixmax.

Here are some features that rely on the Mixmax Chrome extension.

When clicking the Mixmax Chrome extension

  • Easily authenticate to log in to Mixmax if you're currently logged out.

  • Open a new Compose window when you're using Gmail.

When you're using Gmail with Mixmax

You can access Mixmax's email enhancements and other features, such as Sidechat.

When you're using Mixmax with Salesforce

  • Easily sign in to Mixmax when you click a Mixmax feature within Salesforce, but you're logged off.

  • Use Mixmax features like the Add to Sequence and Call buttons within Salesforce.

Installing Mixmax for the first time

To install Mixmax for the first time and complete the onboarding process, please visit and click Get started for free. You must then agree to our Terms of Services and Privacy Policy to continue.

A window will appear, and you will be prompted to select the Gmail account you want to use with your Mixmax account. Enter your password, and you will see the following:

Mixmax permissions

Mixmax needs your permission to work with your email so we can provide you with productivity-boosting features like email tracking, reminders, send later, and sequences. Click Allow to continue with the rest of the setup.

If you see an error message "This application is not allowed by your administrator," like in the screenshot below, please ask your Google Workspace admin to enable permissions for the Mixmax extension.

Mixmax not allowed

Mixmax Permissions

We’re committed to keeping your data secure and your private information private and to being transparent about our practices.

For transparency, we need to work with your Gmail inbox to provide all of the enhancements that make Mixmax amazing. For any type of application that interacts with Gmail, users must grant permission for certain rights and access.

For your peace of mind, below is a list of actions users grant Mixmax permission to perform and how we utilize each item. Feel free also to review our Privacy Policy and terms of service.

Read, send, delete, and manage your email

Mixmax requests these permissions so we can provide you with features like open, click, and reply tracking, send later, and calendar scheduling within an email. This is the name of the Google permission; Mixmax cannot read email in your inbox. This uses the permission scope.

Manage your basic mail settings

Mixmax needs access to your mail settings so we can honor your existing preferences, including undo send, email aliases, and email signature. This uses the permission scope.

See, edit, download, and permanently delete your contacts

When you email new people, Mixmax will save them in Google Contacts so they'll appear in the To field the next time you email them. This uses the permission scope.

See, edit, share, and permanently delete all the calendars you can access using Google Calendar

Mixmax lets you quickly set up meetings via email by offering times when you’re available. After your recipients choose a time, we schedule the meeting on your Google calendar. If they cancel a meeting, we'll remove it for you. This uses the permission scope.

See, edit, create, and delete all of your Google Drive files

Mixmax enables you to attach files from Google Drive. This uses the permission scope.

Did this answer your question?