To change how your name appears in your emails, you need to edit your Google Account settings. If the changes you make in your Google Account settings are not reflected in Mixmax, it could be due to a delay or a failure in syncing between Google and Mixmax. Common causes include delays in Google profile updates or Mixmax's sync process.
Once your Google Account Name is updated, you can log out of your Mixmax Account Dashboard and then log back in to see the changes reflected in your Mixmax account. For best results, perform this action in an Incognito or Private Browsing window to avoid cached data interfering with the sync process.
Here's how to change the name that is associated with your Gmail account.
Click the gear icon in the top right to open Gmail settings.
Click the Accounts and Import tab and look for the area that says Send mail as. Click edit info next to your email address. Before proceeding, verify that your updated name is displayed correctly across Google services, such as in Google Chat or Contacts. If it isn't, wait for Google to fully propagate the changes.
3. This will open a yellow window, shown below. Add the correct name beneath the existing name, then click Save Changes.
4. Click the Import Email Addresses to Mixmax button.
5. Refresh your browser tab. When you click Compose, your new name will appear in the From field. If the issue persists, consider re-signing into Mixmax as described earlier, or check if the Mixmax Chrome extension is up to date.
You can change your profile photo under Basic info in your Google Account settings. Your new profile picture will automatically sync with Mixmax.
If you still see the previous photo in Mixmax after refreshing, simply log out of your Mixmax Account in the web app and log back in for the changes to take effect.
Display name in Calendars
To change the text displayed at the top of your Calendar page, go to the Calendars page of your Mixmax dashboard and select the Calendar you'd like to change. You can then edit the text in the Page Title field.
After that, when viewed, your new text will appear at the top of your Calendar.
