Skip to main content

Automatically remove people from Sequences when they book a meeting

This is a real-life use case of Mixmax Rules workflow automation that might be especially useful for Customer Success teams.

Updated this week

Basic Rules are available on the Growth plan and above. Visit our pricing page for more details.

You can use Mixmax Rules to build an automation that removes someone from sequences when they book a meeting with Mixmax.

Creating your Rule

  • For individuals, navigate to the Rules Dashboard on your account and click on 'New Rule'.

  • If you're an admin and would like to build this workflow for your entire team, head to the Rules tab in the Admin section and click 'New Rule'.

Next, give your rule a name.

Rule title

Each Mixmax Rule has 3 steps: Trigger, Filter, and Action.

Trigger

For the trigger, select Meeting.

Choosing a trigger app

Then, select 'My meeting is confirmed' and click Continue.

Selecting Meeting action

Filter

To add a filter, click 'Add condition'.

Adding a filter

Next to 'Guest (email)', click the dropdown to select 'Calendar' from the menu. This will allow you to target a specific meeting link by selecting the corresponding Calendar(s).

You can add as many conditions as you'd like to set other filter criteria. Click Continue when you're done.

Adding a condition

Action

For your action, select Sequence from the options.

Choosing an action app

In the next window, select 'Remove them from a sequence' and click Continue.

Selecting Sequence action

Next, select whether to remove them from all sequences or just a specific one.

Setting up Sequence action

Click 'Activate & Close' when you're done.

To update a Contact record from the same rule, click 'Add action', then follow the same steps as above after clicking 'Update the related Contact'.

Did this answer your question?