If you're curious about how Mixmax can be incorporated into an SSO (single sign-on) solution (like Okta, OneLogin, etc), please see the information below:
Google Workspace authentication
Mixmax does not use its own authentication system but relies on your Google Workspace authentication. Mixmax uses the OAuth 2.0 protocol to authenticate.
Before accessing Mixmax, users must accept Google's prompts to allow Mixmax access to their accounts.
Mixmax can be deployed in conjunction with a third-party SSO service. In this configuration, Google acts as the Service Provider, and your SSO solution of choice acts as the Identity Provider. Mixmax then sits downstream of this verification.
If Gmail users try to sign in to the Google Admin console or another Google service when SSO is set up, they are redirected to the SSO sign-in page. If a user is de-provisioned via your SSO solution, once that de-provisioning has taken action in your Google Workspace account, the user will no longer be able to log into Mixmax as we will no longer have valid Google OAuth 2.0 tokens for that user.
To learn more, check out how to set up Google SSO using third-party Identity Providers.
Microsoft 365 authentication
For Outlook-based users, Mixmax relies on Microsoft 365 authentication. Microsoft 365 can easily connect with third-party SSO providers like Okta, OneLogin, etc. This means you can use your usual login details from these services to access Microsoft 365, making it easier and safer to sign in to all your tools and apps in one go.
How can I reset my Mixmax password?
Since Mixmax relies on your Google or Microsoft 365 Account's authentication, changing your Google or Microsoft 365 Account's password also affects the secure login to your Mixmax account. So, to reset your Mixmax password, simply reset the password for your Google or Microsoft 365 Account.