Track Downloads of Attachments

Download tracking is available on the Small Business plan and above.

Track Downloads By Default

Go into your tracking settings and check the box for "Track clicks and downloads".

Track Downloads For Individual Email

Select "Track clicks and downloads" from the "Track" button within your compose window.

To disable default tracking for one-off emails, simply uncheck the  "Track clicks and downloads" box.

How To Attach Tracked Downloads

Attach files to your messages as a cloud hosted attachment. Hover over the paperclip icon on the bottom bar, and check the box next to Unlimited size.

See Who’s Downloading Your Files

You can see who is downloading your files in the Live Feed. Click the Downloaded tab under “Saved Searches” to see the 100 most recent downloads