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How to access billing receipts and invoices

Learn how to view and download your payment receipts and invoices from the Mixmax Billing settings.

Need a copy of your Mixmax invoice or payment receipt? This article explains how to find them.


Automatic email receipts

Mixmax uses Stripe for payment processing. After each payment, Stripe automatically sends an email receipt to the admin who manages the subscription. Check your inbox for emails from Stripe if you need a quick copy.


Downloading invoices from Stripe

To view your full billing history and download invoices:

  1. Go to Admin Settings > Billing.

  2. Under Current Subscription, click the Manage on Stripe → button.

  3. In the Stripe billing portal, you can view your payment history, download individual invoices, and update your payment method.

Only workspace admins can access the Billing settings. If you don't see the Billing tab, ask your workspace admin for help.


What's on the invoice

Each Stripe invoice includes:

  • Billing date and amount charged

  • Plan name and seat count

  • Any prorated adjustments for mid-cycle changes

  • Payment method used


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