Mixmax Pro replaces our previous plans. It's one plan that includes nearly all of Mixmax: email tracking and inbox tools, scheduling and Round Robin, Sequences, Meeting Copilot, Rules, CRM integrations, and reporting. The only decision you need to make is how many Sequence recipients each member can activate each month.
Mixmax Pro is available to new workspaces and to workspaces where every member is on Mixmax Free. If your workspace is already on a paid plan, scroll down to see the options on your current plan.
Mixmax Pro recipient steps
Prices are per member, per month.
Recipients per member, per month | Billed annually | Billed monthly |
100 | $29 | $34 |
500 | $49 | $65 |
1,500 | $89 | $105 |
3,000 | $129 | $159 |
5,000 | $159 | $195 |
15,000 | $229 | $279 |
New workspaces start with a 14-day Mixmax Pro trial, and no credit card is needed. During the trial, each member can activate up to 1,500 Sequence recipients. When the trial ends, choose a recipient step or move to Mixmax Free.
Mixmax Free includes 50 Sequence recipients and 20 tracked emails per month.
Optional add-ons. Each costs $9 per paid member per month billed annually, or $12 billed monthly, and applies to every paid member in the workspace:
Custom Branding and Domains
Advanced Rules (workspace-level Rules, including inbound lead round-robin routing)
Salesforce Insights Package
Mixmax Dialer is also available as an add-on.
How to choose a recipient step
Check each member's usage. On the Team members page, the Usage this month column shows how close each member is to their limit. Click a member to see exactly how many recipients they've activated this month. On the Mixmax Pro trial, each member's trial usage is a good guide to the step they need. If you have access to Mixmax reports, use the Report Builder to understand each member's usage better. The Sequences report includes Recipients Added (#) for any date range, so you can see how many recipients a member activated in past months. Use that to decide which step each member needs. Learn more in the Report Builder overview.
Pick the smallest step that covers their busiest normal month. Use the busiest normal month, not the average. When a member reaches their limit, new recipients are saved as drafts until you move them up a step or their count resets. Counts reset at the start of each calendar month.
Choose per member. Each member has their own step, so an SDR can be on 1,500 while a manager stays on 100.
Start with the step that fits today. You can move a member up at any time. The change takes effect right away with a prorated charge, and their count starts over, so they get the new step's full allowance. Moving down takes effect at your next renewal.
Typical recipients per member, per month | Step to choose |
Up to 100 | 100 |
101 to 500 | 500 |
501 to 1,500 | 1,500 |
1,501 to 3,000 | 3,000 |
3,001 to 5,000 | 5,000 |
5,001 to 15,000 | 15,000 |
More than 15,000 |
What counts as a recipient? Each person you activate in a Sequence counts once, regardless of how many stages the Sequence has. Activating the same person in two Sequences counts twice, and drafts don't count. With delegated sending, recipients count toward the member whose account sends the first email stage, so size that member's step, not the step of the person who set up the Sequence. Learn more in Sequence recipients limit.
Need more recipients on your current plan?
All our previous plans are now legacy plans. They're no longer offered to new customers, but if your workspace is on one, it continues to work as it does today, and you can stay on it. If a member needs more recipients:
Inbox Copilot or Meeting Copilot (100 per month): upgrade the member to Engagement Copilot (1,500 per month) or Mixmax Suite (1,500 per month, plus inbox and meeting tools).
Engagement Copilot or Mixmax Suite (1,500 per month): add a recipient pack from the Team members page: +1,500 for $19 / $25, +5,000 for $39 / $45, or +15,000 for $59 / $75 per member, per month (annual/monthly billing). Learn more in How to add more Sequence recipients with recipient packs.
Mixmax for Teams (3,000 per month) or Copilots for Teams (10,000 per month): our Success or Sales team can add a recipient pack for you.
SMB, Growth, Growth + CRM, or Enterprise: these include unlimited Sequence recipients, so there's no limit to raise.
Want help choosing? Chat with our support team, and we'll review your team's usage.
Frequently asked questions
Can members of the same workspace be on different steps?
Yes. Each member has their own step, and you can change it per member on the Team members page.
What happens when a member reaches their step's limit?
New recipients are saved as drafts. Move the member up a step, and their count resets to the new step's full allowance so that you can activate the drafts right away. Or wait until their count resets at the start of each calendar month.
Can I add a recipient pack on Mixmax Pro?
No. On Mixmax Pro, the price depends on the recipient step you choose for each member. If a member needs more recipients, move them to a higher step.
How do I know which plan my workspace is on?
The Team members page shows each member's plan. Any plan other than Mixmax Free or Mixmax Pro is a legacy plan.
Is my plan a legacy plan?
Mixmax Pro and Mixmax Free are our current plans. Every other plan is a legacy plan:
Inbox Copilot
Meeting Copilot
Engagement Copilot
Mixmax Suite
Mixmax for Teams
Copilots for Teams
SMB (also shown as Small Business)
Growth
Growth + CRM
Enterprise
Starter
A legacy plan combined with Meeting Copilot, such as Growth + Meeting Copilot, is also a legacy plan. Legacy plans are no longer offered to new customers. If your workspace is on one, it keeps working as it does today, and you can stay on it.