If your workspace is on a monthly Mixmax plan, you can switch to annual billing directly from your billing settings. Annual plans include a built-in discount compared to monthly pricing.
Who can switch
Workspace admins on a monthly billing plan can switch to an annual plan. You'll see an amber card on your billing settings page showing your potential savings.
If you don't see the option, it may be because:
You're not a workspace admin.
Your workspace is already on an annual billing.
There's an outstanding payment issue. Update your payment method first.
What happens when you switch
All seats and add-ons switch together. The entire workspace moves to annual billing in a single transaction.
You receive a proration credit for the remaining days on your current monthly billing cycle. This is deducted from your first annual payment.
A single invoice is generated covering the annual total minus your proration credit.
Your subscription renews automatically 12 months from the switch date.
Switching back to monthly isn't available from the billing page. If you need to revert to monthly billing, contact our support team.
How to switch
Other active discount coupons are removed when you switch to annual billing. This is because annual pricing already includes a discount, so any coupon on your monthly plan will not carry over.
Go to the 'Admin center' and then the Billing page.
You'll see an amber card showing your potential savings — click Switch to annual.
Review the confirmation modal. It shows:
A line-item pricing breakdown comparing your monthly and annual costs per user
Your total annual savings
The amount due today, including a credit for the remaining days on your current monthly cycle
Click Confirm & switch to annual.
You'll see a confirmation with your charge amount, savings, and next invoice date.