Setting Reminders is available on all Mixmax plans, including the Free plan. Sequences are available on the Small Business plan and above. Check out our pricing page for more information.
Currently, Setting Reminders is not supported for Outlook-based users. To learn more about the Mixmax integration with Outlook, check out How to use Outlook with Mixmax.
You can set reminders to bring an email back to your inbox at a specific date and time if activity on the email is not recorded (such as if not read).
If you plan to follow up with a specific email, you can save even more time by utilizing Sequences instead. You can read more in our Sequences Overview.
Set a reminder when sending an email
In the top bar of your email (under the Subject line), click or hover over the Remind Me button, then set the time and trigger to activate your reminder:
You will also need to choose the conditions for receiving a reminder: if your recipient doesn't reply, if the email is not opened, or regardless of whether they open or reply.
Set a reminder from within an active email
Hover your mouse over the Remind Me button in the top action bar, then follow the same steps as when setting a reminder when sending an email:
Set a reminder from your Inbox
From your Inbox or Sent folder, hover over the clock icon, then follow the same steps as when setting a reminder from an email:
Set a reminder from your Reminder settings
Located in your Mixmax dashboard here: Settings > Reminders & Send Later.
Remind menu options
Customize the preset times you see in your Reminder and Send Later menu. Adjust in your Reminders & Send Later personal settings, or click Customize in the top right corner of the Remind menu.
Default Reminder settings
Mark email reminders as Important in Gmail
Will apply the Important marker to Reminded messages in your Gmail inbox.
Archive email when a reminder is set
Automatically move the email you've set a reminder for out of your inbox and into the Mixmax Reminders folder in Gmail. It will be moved back to your primary inbox when the reminder time arrives.
Automatically set a reminder
Turn on/off the setting to automatically set a reminder for every message you write that meets the specified settings.
Where to find messages with Reminders
Looking for your messages with reminders? You can see a list of your reminders in your Outbox > Reminders:
Remove or reschedule Reminders
You can find all pending reminders in the Mixmax Reminders folder in Gmail. On the Small Business plan and above, you will see a yellow banner across the top of emails with a reminder. You can click the trash icon in the banner to remove the reminder.
Active reminders can also be found in your Mixmax Outbox. Head to your Outbox > Reminders and check the box next to the reminder. Once checked, you can stop or reschedule the reminder email:
Reminders video overview
Here's a quick video overview of how to set reminders: