Currently, Setting Reminders isn't supported for Outlook users. To learn more about the Mixmax integration with Outlook, check out How to use Outlook with Mixmax.
You can set reminders to bring an email back to your inbox at a specific date and time if activity on the email is not recorded (such as 'if not read').
If you plan to follow up with a specific email, you can save even more time by utilizing Sequences instead. Read more in our Sequences Overview.
Set a reminder when sending an email
In the top bar of your email (under the Subject line), click or hover over the Remind Me button, then set the time and trigger to activate your reminder:
You will also need to choose the conditions for receiving a reminder: if your recipient doesn't reply, if the email is not opened, or regardless of whether they open or reply.
Set a reminder from within an active email
Hover your mouse over the Remind Me button in the top action bar, then follow the same steps as when setting a reminder when sending an email:
Set a reminder from your Inbox
From your Inbox or Sent folder, hover over the clock icon, then follow the same steps as when setting a reminder from an email:
Set a reminder from your Reminder settings
Find it in your Mixmax dashboard: My settings > Reminders & Send Later.
Remind menu options
Customize the preset times you see in your Reminder and Send Later menus. Adjust your Reminders & Send Later personal settings, or click Customize in the top-right corner of the Remind menu.
Default Reminder settings
Mark email reminders as Important in Gmail
Will apply the Important marker to Reminded messages in your Gmail inbox.
Archive email when a reminder is set
Automatically move the email you've set a reminder for out of your inbox and into the Mixmax Reminders folder in Gmail. It will be transferred back to your primary inbox when the reminder time arrives.
Automatically set a reminder
Turn the setting on or off to automatically set a reminder for every message you write that meets the specified settings.
Where to find messages with Reminders
Looking for your messages with reminders? You can see a list of your reminders in your Outbox > Reminders:
Remove or reschedule Reminders
You will see a yellow banner across the top of emails with a reminder. Click the trash icon in the banner to remove the reminder.
You can also find active reminders in your Mixmax Outbox. Head to your Outbox > Reminders and check the box next to the reminder. Once checked, you can stop or reschedule the reminder email:
Manual reminders and Smart Follow-ups
If you use Smart Follow-ups, manual reminders always take priority. Smart Follow-ups won't add its own reminder to an email that already has a manual reminder.
Smart Follow-ups can also remind you about emails sent from your Gmail account by other outreach tools, such as Outreach, Salesloft, or Apollo. If you don't want that, turn off Smart Follow-ups in Settings > Inbox Copilot > Signals, then set manual reminders on the emails you want to follow up on.