Once your sequence campaign is underway, sit back, relax, and watch the analytics come in! You can see high-level reports from your Sequences page.
Individual Sequence Reports
Get all the details for an individual sequence by clicking the sequence and looking at the Recipient and Insight tabs. You can view stats for your entire sequence or each stage. For shared sequences, you can toggle between showing report information for recipients you've added or all recipients.
By default, sequences only show your recipients. To view recipients added by other Workspace members, switch the My recipients only toggle to off.
Downloading individual Sequence Reports
To download sequence analytics as a CSV for further analysis, click the Download button in the top right corner.
You can find a specific recipient or group within a sequence using the recipient search field. Click the search bar to pull up the recipient search field. You can search by specific email address, name, or even domain.
Search across Sequences
Search across your sequences by recipient (To), sender (From), last activity, title, owner, and folder. Recipient search includes individuals, domains, Salesforce Accounts, and Salesforce Opportunities.
Search across Sequence recipients
View your sequence recipients to check where recipients or groups of recipients are within a sequence. This is particularly useful if you have hundreds of recipients across all sequences and need to quickly find recipients who are active or have previously completed a sequence.
Select the Recipients tab within your sequence folders or search results.
Pause or exit Sequence recipients
You can pause or exit recipients from sequences on the Recipients tab. See the following articles for more information:
FAQ
Can I delete exited recipients from sequence reports?
No — exited recipients stay in reports for analytics and historical tracking. This is by design so you can measure delivery rates, engagement, and drop-off across the full recipient pool.
What you can do instead:
Export and filter: Click the Download button in the top right corner of the Recipients tab to export the report as a CSV. You can then filter out exited recipients in your spreadsheet.
Re-add a recipient: If someone was exited by mistake, you can re-add them — but they'll restart at Stage 1. First, go to the sequence's Settings > Recipients and uncheck "Automatically remove recipients who have already received this sequence." Note: unsubscribed recipients cannot be re-added.