Mixmax

Creating and managing Mixmax Sequences, adding recipients

Sequences

This article describes how to create a Sequence, configure its settings, and add recipients.

How to create a new Sequence

Assisted Sequence Creation

Mixmax's curated sequence library that will give you a head start

Sequence Library

This article explains how to modify your Sequence settings to align with your requirements.

How to configure Sequence settings

This article will teach you how to edit a Sequence by adding or removing Sequence stages.

How to edit a Sequence

This article describes how you can add personalized automated email stages to Sequences and set conditions for sending them.

How to add automated emails to your Sequence

This article will teach you how to create copies of your Sequences.

How to copy a Sequence

This article will teach you how to modify an active Sequence by adding or removing stages and changing the duration between stages.

What changes can I make to an active Sequence?

This article describes how individuals and Workspace Admins can set up unsubscribe links for the email stages of Sequences.

How to enable unsubscribing for Sequences

This article will teach you how to customize your Sequence stages using variables.

How to use variables in a Sequence

This article explains how you can set up follow-up Sequence stages and their subject lines.

How to thread emails and edit subject lines in Sequences

How to create, edit, and configure Sequences

Creating Sequences

This article describes various ways to add recipients to sequences manually and automatically.

Options for adding recipients to a Sequence

This article will teach you how to add recipients to sequences from the Mixmax Dashboard.

Adding recipients to a Sequence in the Mixmax Dashboard

This article describes how to add a recipient to a Sequence directly from the Gmail compose window.

How to send someone a sequence from Gmail

This article describes how you can add one or several recipients to Sequences directly from Salesforce.

How to add recipients to a Sequence from Salesforce

This article describes how you can add recipients to Sequences automatically using Mixmax Rules.

How to automatically enroll recipients into a Sequence using Rules

This article will teach you how to add recipients to Sequences using correctly formatted CSV files.

How to upload Sequence recipients using CSV files

This article describes how to customize Sequence stages for individual recipients.

How to personalize Sequences

This article will help you use variables to set up Sequence stages with unique links for each recipient.

How to send recipients unique links using variables

This article explains Gmail sending rate limits and how to prevent your account from getting rate-limited.

Sequence sending limits

This article describes how you can add unique CC/BCC email addresses for each recipient of your sequences.

How to add unique CC/BCC for recipients in Sequences

This article describes how you can temporarily stop sending Sequence stages for individual recipients or on the Sequence level.

How to pause recipients in a Sequence

This article will teach you how to remove a recipient from a Sequence to prevent remaining stages from sending.

How to remove recipients from Sequences

This article lists the default settings you can enable to remove recipients from Sequences automatically if certain conditions are met.

How are recipients exited from Sequences?

This article describes how to reschedule Sequence stages or change the duration between stages in an active Sequence.

How to reschedule Sequence stages for recipients

Adding and managing recipients

This article describes how to organize Sequences in your Mixmax web app using folders.

How to organize Sequences with folders

This article explains how to share Sequences with individuals and Workspace Teams.

How to share Sequences

This article describes how to archive Sequences and restore archived Sequences.

How to archive Sequences

This article will teach you how to enable sending Sequences on weekends.

How to send Sequences on weekends

This article explains how to move a recipient to the next Sequence stage without completing the Task associated with the current stage.

How to skip a Sequence Task

Managing Sequences

This article describes how to set a daily Send Limit for Sequence email stages and how Mixmax handles emails once the limit is reached.

How to configure a daily email Send Limit for Sequences

This article explains how to add an entire domain to the Unsubscribed domains list.

How to unsubscribe entire domains from Sequences

Admin

This article explains how to access and download Sequence analytics and search through Sequence recipients.

Analyzing recipients in Sequences with reports

Learn more about email and task performance and recipient status metrics available in Sequence reporting.

How to analyze Sequence performance

Reports and insights

This article explains what Mixmax counts as a reply in Sequences in case you don't want recipients who reply to receive follow-up stages.

What counts as a reply in Sequences?

This article explores factors that influence how Mixmax determines which emails should be sent first.

How are Sequence emails scheduled and prioritized?

This article will teach you how to disable tracking for a Sequence.

How to configure a Sequence without tracking

This article describes how you can allow adding duplicate recipients to Sequences.

How to send the same Sequence to a recipient more than once

This article explains what workaround you can use if you need to add recipients to different stages in the middle of a Sequence.

How to add recipients to the middle of a Sequence

This article describes how you can retry sending undelivered emails when your account gets rate-limited.

How to resend undelivered emails

This article explores rate limiting and factors that can contribute to your email reputation.

Rate limiting and Sequence recipient limits

This article will teach you what default and custom variables you can use to personalize email stages in your Sequences.

Mixmax Sequence variables

Frequently Asked Questions about Sequences

FAQ and troubleshooting

Start for free

Developer Portal

Log in

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.