Skip to main content
All CollectionsSequencesFAQ and troubleshooting
How to send the same Sequence to a recipient more than once
How to send the same Sequence to a recipient more than once

This article describes how you can allow adding duplicate recipients to Sequences.

Updated over 11 months ago

Sequences are available on the Mixmax Small Business plan and above. Check out our pricing page for more information.

Mixmax Sequences automatically protect you from sending the same sequence to the same person multiple times. But sometimes, you may need to send the same sequence to the same recipient. Here's how to adjust the setting to do just that.

When creating a new sequence, go to the Settings step of the sequence in the top left corner of the Sequence. If you're re-using an existing sequence, simply go to your sequence Settings page:

Settings tab

Under Recipients, uncheck the box for Automatically remove recipients who have already received this sequence:

Automatically remove duplicate recipients

Confirm that you would like to allow duplicate recipients in the popup window that will open next.

Allow duplicate recipients

Now, you can send the same sequence to the same recipient over and over. We will no longer remove duplicates each time you upload a new CSV or add a new recipient.

Did this answer your question?