There might be times when you experience getting logged out repeatedly and need to sign in again. If you're always getting logged out, it could be one of these issues:
1. Browser Cookie Settings
To resolve this, go to chrome://settings/cookies in Chrome and make sure your settings look like this:
You may instead use the Block third-party cookies setting above by adding the following two cookie exceptions:
2. Site Access permissions
If you're still having issues logging out, check your Mixmax extension Site Access settings and make sure it's set to on all sites. To do that, right-click the Mixmax extension icon located in the upper right corner of your Chrome window, then click Manage Extensions:
In the next window, under the Site access section, click on all sites if it's not already selected:
If you need to disable Mixmax on all sites except inside Gmail, select on specific sites and add *.mixmax.com and https://mail.google.com.
3. Pop-up blocker settings
If you're using a pop-up blocker, you'll need to add Mixmax to your list of exceptions. Add Mixmax to the list of specific sites where you allow pop-ups — read more in this Chrome support article: Block or allow pop-ups in Chrome. Also, you can signal to the pop-up blocker that you want to open the new window (and not block the pop-up): hold down the command key when you click the button.
4. Ad blocker settings
If you use an ad blocker, you can add *.mixmax.com to the exception list. See the screenshot below:
Still having issues? Temporarily disable your ad blocker and see if that fixes it; ad blockers can be buggy!
5. Extension conflict
You may be getting logged out because another extension is interfering with Mixmax. Learn more here: Extension Conflicts.