Team Live Feed
With the Team Live Feed, you can see who your team is emailing, and whether their emails are opened, clicked, and downloaded.
You can see a brief video overview about the Team Live Feed here:
Here's what the Team Live Feed looks like. Click one of your Team names at the top of your Live Feed.
Creating your team
To start using the Team Live Feed, first you'll need to create a team. In the Mixmax web app, click Team in the left column to open the Teams page. Give your team a name and invite people to join:
- Inviting a team member: Each person will receive an email inviting them to join your team. When they accept, you'll see their status as Accepted. If they have not yet accepted, you can click Resend to send their invitation again.
- Inviting a team member who does not yet use Mixmax: If you invite someone who does not have a Mixmax account, they'll be invited to create a Mixmax account.
- Removing a team member: You can remove a team member at any time by clicking the X next to their name.
- Leaving a team: Team members you've invited can leave the team at any time — they'll see a button that says Leave this team.
- Disbanding a team: If you want to disband a team you created, first remove all of the teammates by clicking the X next to each person. Then click the X next to your name to disband the team.
- Who can contribute to the Team Live Feed? Note that while any Mixmax customer can see a Team Live Feed, only team members with Small Business or Enterprise plans can contribute to the team Live Feed. Emails sent by team members on Free or Starter will not appear in the team's Live Feed.
Syncing your emails to Mixmax
When you send an email, you can choose whether or not to sync the email to your Team Live Feed — hover over the Sync button, and click Sync to Mixmax in the bottom bar.
You can log all emails to your Team Live Feed by default by going to the the Sync to CRMs and Team Live Feed section of your Settings and clicking log automatically: