Syncing to the Mixmax Live Feed is available on all paid plans. Check out our pricing page for more information.
The Mixmax Live Feed is a stream of activity that shows how your recipients interact with your emails. When you enable email syncing to Mixmax, the Live Feed shows each email and detailed recipient activity.
How the Live Feed works
Click the Show personal emails button to view all your messages.
You'll see each Open, Click, and Download event in your Live Feed. To see only one type of activity, select it in the left sidebar, such as Opened, Clicked, Downloaded, or Replied.
To view the list of opens, clicks, and downloads for an individual email, hover over the eyeball icon or the timestamp next to the recipient.
If you use Outlook and send an email to multiple recipients, all opens and clicks appear under the first recipient in the To field, even if that recipient didn't open the email.
Use the View feed menu at the top of your Live Feed to choose whose activity you see:
Myself - only your correspondence appears in this view.
Your Workspace Teams - a separate view for each Workspace Team you're a member of.
All Teams - combines emails from all your Workspace Teams.
The Team Live Feed shows who your Team emails and whether recipients opened, clicked, or downloaded those emails. Only emails synced to Mixmax appear on the Team Live Feed.
Your Live Feed also shows your recipient's location when Mixmax detects it. To learn more, see Location tracking.
Your Live Feed shows emails sent in the last 30 days by default. To see older activity, delete sent:last30days from the search bar and search again, or enter your own date range. Live Feed data is available for the past 365 days. To learn more, see How long is my tracking data available?
All prior events appear in your Sent folder. For more details, see the Tracking overview.
Live Feed search
Use the search bar at the top to search your emails by sender, recipient, Sequence, Template, activity, or send date.
To clear the search filters, click All in the left sidebar.
If you use the same search often, you can save it:
Set the search parameters in the search bar, then click Search.
Click Save this search at the top of the page.
Enter a name for the search, then click Save.
Your saved searches appear in the left sidebar under My Searches.
How to log your emails to the Live Feed
You can sync emails to Mixmax on any paid plan. When you send an email, you can choose to sync it to your Live Feed.
In Gmail, hover over the Sync button in the bottom bar and select Sync to Mixmax.
In Outlook, select the Sync to Mixmax checkbox in the side panel.
To learn more, see Syncing emails with your Team.
To sync all your emails to the Live Feed by default, go to My Settings > CRMs & Live Feed. Under Mixmax Settings, select Automatically send activities to the Live Feed, Outbox, and Reports sections in Mixmax, as well as to HubSpot (when connected).
If Mixmax Settings is grayed out, a Role manages these settings. Your Workspace admin can change them for your Role in the Roles tab of the Admin center.
This setting doesn't apply to Sequences created before you turned it on. To sync new emails from those Sequences to the Live Feed, select Sync to Mixmax in each Sequence's Settings tab.
If you turn off syncing, your emails still sync privately, with a lock icon next to each one. Other members of your Workspace Team can't see them.
FAQ
Can I delete emails from my Live Feed?
Once an email syncs to Mixmax, it can't be removed from your Live Feed. You can still control what you see and what syncs from now on:
Filter your view: select an activity such as Opened or Replied in the left sidebar, select Myself in the View feed menu, or use the search bar.
Exclude future emails: add email addresses or domains to Exclusions in My Settings > CRMs & Live Feed. To learn more, see excluding email domains and addresses from being synced.
Keep an email private: turn off syncing when you compose it, as shown in How to log your emails to the Live Feed. It syncs privately with a lock icon, and your Team can't see it.