Syncing to the Mixmax Live Feed is available on all paid plans. Check out our pricing page for more information.
The Mixmax Live Feed is a stream of activity that shows how your recipients interact with your emails. When you enable email syncing to Mixmax, the Live Feed displays each email along with detailed recipient activity.
How the Live Feed works
Click the Show personal emails button to view all your messages.
You'll see each Open, Click, and Download event in your Live Feed. You can filter to view only Opened, Clicked, or Downloaded events by clicking those buttons in the top bar. You can also see and filter for replies.
You can select multiple views from the View feed menu at the top of your Live Feed to see who is interacting with recipients:
Myself - only your correspondence will appear in this view.
Workspace Teams tabs - a separate view for each Workspace Team you are a member of.
All Teams - this view aggregates emails from all your Workspace Teams.
The Team Live Feed shows who your team is emailing and whether recipients opened, clicked, or downloaded their emails. Only emails synced to Mixmax appear on the Team Live Feed.
To view the list of opens, clicks, and downloads for an individual email, hover over the eyeball icon or the timestamp next to the recipient.
In addition to the email's activity, your Live Feed will also display your recipient's location when Mixmax detects it. To learn more, see Location tracking.
Please note that currently, when an email has multiple recipients, there are certain tracking limitations for Outlook-based users:
All Opened and Clicked activity will appear associated with the first recipient in the To field, even if that recipient didn't actually open the email.
Your Live Feed shows messages sent in the last 30 days by default. To see older activity, delete sent:last30days from the search bar and search again, or enter your own date range. Live Feed data is available for the past 365 days. See How long is my tracking data available?
All prior events appear in your Sent folder (see the Tracking overview for more details).
Live Feed search
You can search your emails by sender, recipient, sequence, template, activity, or send date using the search bar at the top.
To clear the search filters, click All in the left sidebar.
If you use the same search parameters frequently, you can save the filter for later reuse:
Set the search parameters in the search bar as needed, then click Search.
Click Save this search at the top of the page.
Enter the name you want to save this search under, then click Save.
You can access saved searches in the left sidebar under My Searches.
How to log your emails to Mixmax Live Feed
You can sync emails to Mixmax on any plan. When you send an email, you can enable syncing it to your Live Feed.
To set this up in Gmail, hover over the Sync button and select Sync to Mixmax in the bottom bar.
In Outlook, to sync an email to Mixmax, check the Sync to Mixmax box in the side panel.
To learn more, see how to sync emails with your Team.
By default, you can log all emails to your Live Feed. To enable syncing, go to the CRMs & Live Feed section of your Settings. Scroll down to the Mixmax Settings section, then click the box next to Automatically send activities to the Live Feed, Outbox, and Reports sections in Mixmax, as well as to HubSpot (when connected).
If the Mixmax Settings area is grayed out, it means these settings are managed by a Role. Your Workspace admin will need to edit these settings for the corresponding Role in the Roles tab of their Admin settings.
When Automatically send events to the Live Feed, Outbox, and Reports sections is enabled, it will not retroactively apply to previously created sequences. To ensure new emails from pre-existing sequences sync to the Live Feed, select the Sync to Mixmax option in the Sequence Settings tab.
If you disable syncing, the emails will still sync privately, and a lock icon will appear next to each email to indicate this. However, other members of your Workspace Team will not be able to view the synced email.
