Group Live Feed

With the Group Live Feed, you can see who your Group is emailing, and whether their emails are opened, clicked, and downloaded. 

You can see a brief video overview about the Group Live Feed here:

Here's what the Group Live Feed looks like. Click one of your Group names at the top of your Live Feed.

Creating your Group

To start using the Group Live Feed, first you'll need to create a Group. In the Mixmax web app, click Group in the left column to open the Groups page. Give your Group a name and invite people to join:

  • Inviting a Group member: Each person will receive an email inviting them to join your Group. When they accept, you'll see their status as Accepted. If they have not yet accepted, you can click Resend to send their invitation again. 
  • Inviting a Group member who does not yet use Mixmax: If you invite someone who does not have a Mixmax account, they'll be invited to create a Mixmax account. 
  • Removing a Group member: You can remove a Group member at any time by clicking the X next to their name. 
  • Leaving a Group: Group members you've invited can leave the Group at any time — they'll see a button that says Leave this Group
  • Disbanding a Group: If you want to disband a Group you created, first remove all of the Group members by clicking the X next to each person. Then click the X next to your name to disband the Group. 
  • Who can contribute to the Group Live Feed? Note that while any Mixmax customer can see a Group Live Feed, only Group members on the Small Business plan and above can contribute to the Group Live Feed. Emails sent by Group members on Free or Starter will not appear in the Group's Live Feed.
  • Syncing your emails to Mixmax

    When you send an email, you can choose whether or not to sync the email to your Group Live Feed — hover over the Sync button, and click Sync to Mixmax in the bottom bar.

    You can log all emails to your Group Live Feed by default by going to the the  CRMs & Group Live Feed section of your Settings. Scroll all the way down to the Sync to Mixmax section and click the box next to Automatically send events to the Group Live Feed, Outbox, and Insights sections.

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