What kind of tracking is included in my plan?
On the Free plan and above:
- Track opens for up to 100 emails per month. Your 100 emails re-sets on the first day of each month.
- Get an unlimited number tracked emails forever — for free! — by sharing Mixmax with 7 friends.
On the Starter plan and above:
- Unlimited number of tracked emails
- Know who opens the your email, even when sending to groups.
- Note that emails sent to multiple people while you're on the Free plan cannot be tracked on a per-person level. After you upgrade to Starter, your emails are sent with advanced tracking, so you'll know exactly who opened when you send to groups.
- Note it is not possible to track opens for individuals when you send to an email list, such as firstname.lastname@example.org.
- See the date and time when recipients open your email, even when they open your email multiple times.
- Location tracking — see your recipient's location when they interact with your email. Learn more about location tracking.
On the Small Business plan and above:
- Track clicks so you know when your recipients click links in your emails.
- Track replies so you know when your recipients respond to your emails.
- Track downloads when you attach files as cloud-hosted attachments.