What kind of tracking is included in my plan?

On the Free plan and above:

  • Track opens for up to 100 emails per month. Your 100 emails re-sets on the first day of each month.
  • Get an unlimited number tracked emails forever — for free! — by sharing Mixmax with 7 friends.

On the Starter plan and above:

  • Unlimited number of tracked emails
  • Know who opens the your email, even when sending to groups. 
    • Note that emails sent to multiple people while you're on the Free plan cannot be tracked on a per-person level. After you upgrade to Starter, your emails are sent with advanced tracking, so you'll know exactly who opened when you send to groups. 
    • Note it is not possible to track opens for individuals when you send to an email list, such as everyone@company.com.
  • See the date and time when recipients open your email, even when they open your email multiple times.
  • Location tracking — see your recipient's location when they interact with your email. Learn more about location tracking.

On the Small Business plan and above:

  • Track clicks so you know when your recipients click links in your emails.
  • Track replies so you know when your recipients respond to your emails.
  • Track downloads when you attach files as cloud-hosted attachments.