What kind of tracking is included in my plan?
On the Free plan and above:
- Track email opens.
- Advanced tracking - Know who opens your email, even when sending to groups.
- Note it is not possible to track opens for individuals when you send to an email list, such as everyone@company.com.
- See the date and time when recipients open your email.
On the Starter plan and above:
- Unlimited number of tracked emails
- The Mixmax Live Feed - Your Live Feed is a stream of activity that shows how your recipients are interacting with your emails. You'll see each open, click, and download event.
- Location tracking - See your recipient's location when they interact with your email. Learn more about location tracking.
On the Small Business plan and above:
- Track clicks so you know when your recipients click links in your emails.
- Track replies so you know when your recipients respond to your emails.
- Track downloads when you attach files as cloud-hosted attachments.
See Tracking Overview for more details on Mixmax tracking.