What kind of tracking is included in my plan?

On the Free plan and above:

  • Track opens for up to 100 emails per month. Your 100 emails resets on the first day of each month. 
  • Advanced tracking - Know who opens your email, even when sending to groups. 
    • Note it is not possible to track opens for individuals when you send to an email list, such as everyone@company.com.
  • See the date and time when recipients open your email.

On the Starter plan and above:

  • Unlimited number of tracked emails
  • The Mixmax Live Feed -  Your Live Feed is a stream of activity that shows how your recipients are interacting with your emails. You'll see each open, click, and download event.
  • Location tracking - See your recipient's location when they interact with your email. Learn more about location tracking.

On the Small Business plan and above:

  • Track clicks so you know when your recipients click links in your emails.
  • Track replies so you know when your recipients respond to your emails.
  • Track downloads when you attach files as cloud-hosted attachments.

See Tracking Overview for more details on Mixmax tracking.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us