Customize Send Times for Sequences

When you create a new sequence, there are a few options to schedule when your sequence will start sending. 

If you're on our Growth or Enterprise plan, you will see the option to customize your sequence for each unique recipient in the left panel. This includes the ability to schedule different times for each recipient. To do this, select the recipient first and then choose a send time for each stage you'd like to customize.  

To reschedule a sequence you've already sent see: Reschedule the stages of your sequence

Stage One Send Times

As Soon As Possible

Mixmax will attempt to start sending your sequence as soon as possible in accordance with the Daily Send Limit policy in your Workspace.

Recommended send times

On our Growth and Enterprise plans, you can send your sequence using recommended send times. Read more about how to utilize recommended send times and how we calculate these send times.

Custom Start time

Custom Start times allow you to choose a specific date and a time range when your sequence will send. If your message cannot be scheduled to send within the specified time range and in accordance with the Daily Send Limit policy in your Workspace, the message will be postponed until the next available day. 

Follow-up Stages

Follow-up stages can be scheduled to send a certain number of days or hours after the previous stage. A time range can also be set to specify what time of day you would like the sequence to send. 

If your message cannot be scheduled to send within the specified time range and in accordance with the Daily Send Limit policy in your Workspace, the message will be postponed until the next available day. 

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