In Mixmax, you can request permission to send a Sequence on another person's behalf and grant access to other users to send Sequences on your behalf.

To grant access to another person to send on your behalf, visit the Delegation section of your Mixmax settings. The column on the right lets you grant access to other accounts.

Type the email address you'd like to grant access to:

Next, click the Grant permission button:

If the email account you're granting access to uses the same domain, access will be automatically granted. If you grant access to an account in a different domain, they will receive an email and need to accept the invitation before they can send Sequences on your behalf.

In the Delegation settings for your Mixmax account, you also have the option to request permission to send Sequences on behalf of another account.

In the left column, type the email address you'd like to request permission from:

Click the Send request button:

This sends an email to the address you entered, prompting them to accept your request. Regardless of the email domain, the account you are requesting from must approve your request before you can send it on their behalf. Until they accept your request, it will show as pending in your settings.

Once the request is approved, you will no longer see the pending status and can start sending Sequences on behalf of that account.

You can set the delegated sending account when you're creating a new Sequence. To set a delegated account as the sender for the Sequence, click the drop-down menu in the From field.

All accounts you can send from will appear in the delegated section of the drop-down menu. Messages sent from a delegated account will show in the Sent Mail folder of the delegated user's email address. If you are sending delegated messages on behalf of someone else, the messages will not show in your own Sent Mail folder.

No. Delegated Sequences always send from the delegated teammate's account email address. The alias (send-as) options in the From field apply only to your own connected account — you can't select an alias belonging to an account that granted you delegated sending.

If a Sequence needs to come from an alias, the account owner can add it as a send-as address on their own account and send the Sequence themselves — see How to use an email alias with Sequences. Keep in mind that aliases aren't recommended for Sequences that need response tracking.

Recipients count toward the monthly limit of the account that sends the Sequence's first email stage, not the person who activates them. For example, if you activate recipients in a Sequence whose first email is sent from your teammate Tim's account, those recipients count toward Tim's limit. Learn more in Sequence recipients limit.