How to use delegated sending in Sequences

In Mixmax, you can request permission to send a sequence on another person's behalf and grant access to other users to send sequences on your behalf.

To grant access to another person to send on your behalf, visit the Delegation section of your Mixmax settings. The column on the right lets you grant access to other accounts.

Type the email address you'd like to grant access to:

Next, click the Grant permission button:

If the email account you're granting access to uses the same domain, access will be automatically granted. If you grant access to an account in a different domain, they will receive an email and need to accept the invitation before they can send sequences on your behalf.

In the Delegation settings for your Mixmax account, you also have the option to request permission to send sequences on behalf of another account.

In the left column, type the email address you'd like to request permission from:

Click the Send request button:

This will send an email to the email address you entered, prompting them to accept your request. Regardless of the email domain, the account you are requesting from must approve your request before you can send it on their behalf. Until they accept your request, it will show as pending in your settings.

Once the request is approved, you will no longer see the pending status and can start sending sequences on behalf of that account.

You can set the delegated sending account when you're creating a new sequence. To set a delegated account as the sender for the sequence, click the drop-down menu in the From field.

All accounts you have permission to send from will show in the delegated section of the drop-down menu. Messages sent from a delegated account will show in the Sent Mail folder of the delegated user's email address. If you are sending delegated messages on behalf of someone else, the messages will not show in your own Sent Mail folder.