Mixmax

Dialer & SMS

Learn how to generate phone numbers and call your prospects, customers, and contacts directly from the browser with Mixmax Calling.

Mixmax Calling

Overview

Learn how to enable or disable Mixmax Dialer access for your Workspace members and manage call recording preferences on a per-Role basis.

Admin Dialer settings

Learn how to enable call recording and where to access recordings in the Mixmax web app and Salesforce.

Call recording

How to set up Mixmax Dialer and record calls

Configuring Dialer settings

Unlock deeper insights and streamline your call reviews by integrating Gong with Mixmax. Below is a simple, step-by-step guide to get you up and running.

Gong Integration

The article explains how to connect Dialpad with Mixmax, enabling the members of your Mixmax Workspace to make calls inside Mixmax.

Connecting to Dialpad

This article explains how to place calls in Mixmax using Dialpad.

Making Calls with Dialpad

Integrations with third-party extensions for making calls

Integrations

Learn which countries are available for international calling with Mixmax and how to provision international phone numbers.

Calling supported countries and country codes

This is an overview of troubleshooting tips to help you ensure the best-quality Mixmax Dialer experience.

Dialer troubleshooting guide

This article explains the different pricing options for making calls using Mixmax Dialer.

Mixmax Dialer pricing

Learn how to prevent your outgoing calls from being tagged as potential spam/fraud by following these best practices from Mixmax.

Prevent Mixmax Phone Numbers from Being Tagged as Spam

Mixmax Dialer Frequently Asked Questions and common issues

FAQ + Troubleshooting

This article outlines how you can enable SMS service in Mixmax and send text messages directly from Gmail or the Mixmax web app.

How to use SMS in Mixmax

This article will help you understand the process of A2P 10DLC registration and how to complete it to start using SMS in Mixmax.

SMS - A2P 10DLC registration & Best practices

This article provides a detailed guide on SMS opt-out keywords.

SMS opt-out keywords

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