As a Workspace Admin, you'll be able to manage settings for all users in your workspace, access assets, data, and user activity regardless of membership in a Workspace Group, and much more. We recommend designating Admin privileges to select users who should have control over the Workspace.
Managing a Workspace
Workspace Admins can access additional settings under the Admin tab of the Mixmax settings page here. These Admin settings give workspace administrators additional controls over their workspace, such as billing, workspace level rules, role settings, and more. To learn more, see Admin Settings.
Workspace Groups
As a workspace Admin, you can access all Groups that exist in your workspace without being required to join each Group. To learn more, see Workspace Groups.
Reporting
As a workspace Admin accessing the Reporting dashboard and Report builder under the Reports tab, you can report on all workspace members, groups, and assets. Admins have access to all user activity (regardless of group membership) and all workspace assets (regardless of sharing preferences). Admins cannot access private activity for other users in their workspace.
Live Feed
Workspace Admins have the ability to view their own activity, along with other workspace users’ activity, within the Mixmax Live Feed. Private activity will only be visible to the activity owner, regardless of Role type (Admin or User).
As an admin viewing the Live Feed, you can switch between different views by selecting them from the View feed drop-down menu. You can select the following views:
Myself: displays only your own public and private activity.
Groups you belong to: display public activity for each given Group in each view.
All groups: displays public activity for your entire Workspace, including users from all groups and ungrouped users.
You can use the search option to narrow down visible activity to only the activity related to a certain asset, user, or group in the Workspace.
Non-admins can only see public activity for users in groups they are a part of.
Outbox
Similar to Live Feed, Workspace Admins can access non-private outbox activity for all users in their workspace under the Everyone tab. Non-admins can only see public activity for users in groups they are a part of.
Sequences
Admins are able to access and manage all Sequences and Folders in their workspace, regardless of sharing preferences.
While viewing metrics for Everyone in the Sequences tab, Admins can view data for all users in their workspace using that Sequence. This applies to the following:
Sequences dashboard
Recipient activity list
Sequence report
In addition to being able to pause their own recipients, Mixmax Admins can pause or resume all recipients added to a sequence by other members in your workspace.
Templates
Admins are able to access and manage all Templates and Folders in their workspace, regardless of sharing preferences.
While viewing metrics for Everyone in the Templates tab, Admins can view data for all users in their workspace using that Template.
Rules
Admins can access individual Rules and Rule Activity for all users in their workspace.
By accessing the Rules tab (via the primary navigation panel on the left), Admins can click on an individual Member in their workspace and access Rules created by the selected Member. Admins can view activity for any Rule and enable, disable, or delete Rules for a given individual.